Detalle de la Oferta

Descripción de la Oferta

Would you like to help us achieve our purpose of connecting more people, improve their lives and develop our communities? If so, Tigo is for you!

We believe in innovation, we adapt and are agents of change. Our customers are at the center of everything we do.

Come and grow with our team, where together we will transform lives and communities. Additionally, you will have the opportunity to participate in challenging projects and bring your innovative ideas.

This is your opportunity, come and be part of Sangre Tigo!

Apply right now!

Ejecutivo de Televentas

Objetivo del Puesto:

Cumplir con los objetivos establecidos por la empresa mensual y anual.

Principales funciones:

- Atención de tickets a través de Zendesk
- Contestar llamadas de la central de ventas.
- Realizar llamadas salientes para gestión de base de datos.
- Cuidar los tiempos de atención y calificaciones correctas.
- Cumplir con la meta mensual establecida por la Dirección de Negocio.
- Ofrecer planes y equipos habilitados según campaña
- Ofrecer los paquetes de portafolio autorizados por el área de Producto.
- Llamar a los clientes en seguimiento hasta finalizar el cierre de la venta.
- Llevar un cuadro con el control de sus prospectos y clientes vendidos.
- Realiza activaciones de planes de manera correcta completando todos los procesos.
- Registrar las ventas de forma correcta y en los tiempos establecidos.
- Ingresar la información correcta de los clientes (dirección, nombre, número de cédula, correo electrónico, etc.).
- Verificar si el cliente no mantiene saldo con Tigo.

Requisitos:

- Experiencia en Ventas.

- Manejo de Excel Intermedio.

- Bachiller completo.

- Experto en manejo de Objeciones.

Habilidades:

- Orientado al logro de los resultados.

- Trabajo en equipo.

- Buena actitud y aptitud.

- Manejo de Inteligencia Emocional.

- Comunicación.

- Buenas interrelaciones personales.

- Buena ortografía.

We are a leading multinational company of mobile services, internet and cable television that is present in Latin America and we are the leading telecommunications company in Panama. In Latin America, Tigo has been recognized for several years in the "Great Place to Work" ranking as an excellent company to work for. Our people are our most precious asset. Tigo Panama directly employs more than 2,500 people nationwide and offers internal growth opportunities to its staff. We have a firm purpose that moves us and unites all of us who work in the company: "To build the largest digital network to connect Panamanians by developing the communities we serve and improving their quality of life." Sangre Tigo runs through our veins, we are proud of our company and its history, we are innovative, we are passionate, we live to improve our communities and our clients are at the center of everything we do. We invite you to be part of our Tigo family!

Millicom | Tigo is proud to be an Equal Employment Opportunity employer committed to a diverse workforce and nondiscrimination policy in all aspects of employment. We provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a disabled veteran or other protected veteran, or any other protected characteristic, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.